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Privacy Policy of VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED

This Privacy Policy explains how VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED (“we”, “us”, “our”) collects, uses, discloses, transfers, stores, and protects personal data in connection with our business operations, including our website, communications, customer and vendor interactions, and related services.

Company name: VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED
Registered address: LG, A-1/132, Safdarjung Enclave, New Delhi, Delhi, India - 110029
Email: [email protected]
Phone: +91 22 3864 5687
Company registration / CIN: U41000DL2017PTC318433
Website domain: gurpryxstux.com

1. Introduction and company information

This Privacy Policy applies to personal data processed by VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED in the course of its business activities, including but not limited to the provision of water technology and solutions, project management, customer support, procurement, vendor management, marketing, and website operations.

By interacting with us, using our website, submitting information to us, or otherwise engaging with our services, you acknowledge that your personal data may be processed in accordance with this Privacy Policy and applicable privacy laws.

This Privacy Policy is intended to be read together with any other notices, terms, or contracts that apply to your relationship with VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED.

2. Data collection and processing

We may collect and process the following categories of personal data, depending on your interaction with us:

  • Identity data: name, title, employer, job title, signature, and identification details where required.
  • Contact data: postal address, email address, telephone number, and other communication details.
  • Professional data: company affiliation, role, department, business contact information, and professional qualifications.
  • Contract and transaction data: purchase orders, invoices, service records, project details, payment-related information, and correspondence.
  • Technical and usage data: IP address, browser type, device identifiers, log files, pages visited, time spent, and website interaction data.
  • Communication data: inquiries, complaints, feedback, call records, emails, and meeting notes.
  • Compliance data: KYC, due diligence, anti-bribery, sanctions screening, and other regulatory information where legally required.
  • Special categories of data: only where necessary and permitted by law, and subject to additional safeguards.

We may collect personal data directly from you, from your employer or organization, from our business partners, from public sources, from our website, or from third-party service providers acting on our behalf.

We process personal data using both manual and automated means, including storage, organization, retrieval, analysis, transmission, and deletion.

3. Purpose of data processing

We process personal data for the following purposes:

  • to provide and manage our products, services, and business operations;
  • to communicate with customers, suppliers, contractors, and website users;
  • to respond to inquiries, requests, and complaints;
  • to manage contracts, billing, payments, and account administration;
  • to conduct procurement, vendor onboarding, and supply chain management;
  • to perform project planning, delivery, maintenance, and support;
  • to comply with legal, regulatory, tax, accounting, and reporting obligations;
  • to carry out risk management, fraud prevention, security monitoring, and internal audits;
  • to improve our website, services, processes, and customer experience;
  • to send administrative notices, service updates, and, where permitted, marketing communications;
  • to enforce our rights, defend legal claims, and protect our business interests;
  • to conduct corporate transactions, restructuring, or due diligence, where applicable.

4. Legal basis for processing

Where applicable privacy laws require a legal basis for processing, we rely on one or more of the following grounds:

  • Consent: where you have given clear permission for a specific purpose.
  • Contractual necessity: where processing is necessary to enter into or perform a contract with you or your organization.
  • Legal obligation: where processing is required to comply with applicable laws or lawful requests.
  • Legitimate interests: where processing is necessary for our legitimate business interests, provided such interests are not overridden by your rights and interests.
  • Vital interests: where processing is necessary to protect life or physical safety.
  • Public interest or official functions: where applicable under law.

Where we rely on consent, you may withdraw it at any time, subject to legal or contractual restrictions.

5. Data sharing and third parties

We may share personal data with the following categories of recipients, only as necessary and in accordance with applicable law:

  • our affiliates, group companies, and related entities;
  • service providers and processors such as IT hosting, cloud services, analytics, communications, payment, logistics, and professional advisors;
  • customers, suppliers, contractors, and business partners involved in a transaction or project;
  • government authorities, regulators, courts, law enforcement agencies, and other public bodies where required;
  • auditors, insurers, legal counsel, consultants, and compliance specialists;
  • prospective buyers, sellers, investors, or successors in connection with a merger, acquisition, reorganization, or similar transaction.

We require third parties that process personal data on our behalf to implement appropriate confidentiality, security, and data protection measures. They may only process personal data for the purposes we specify and in accordance with applicable law.

6. Data transfer to third countries

Personal data may be transferred to, stored in, or accessed from countries outside India, including jurisdictions that may have different data protection standards. Such transfers may occur where our service providers, affiliates, or business partners are located outside India.

Where required by law, we will implement appropriate safeguards for cross-border transfers, which may include contractual protections, security measures, and other lawful transfer mechanisms. We will take reasonable steps to ensure that transferred personal data remains protected in accordance with this Privacy Policy and applicable law.

7. Storage duration

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Retention periods are determined based on factors such as:

  • the nature and sensitivity of the personal data;
  • the purpose of processing;
  • contractual and business requirements;
  • legal, tax, accounting, and regulatory obligations;
  • the need to resolve disputes, enforce agreements, or defend legal claims.

When personal data is no longer required, we will delete, anonymize, or securely archive it in accordance with our retention practices and applicable law.

8. User rights (access, rectification, erasure, restriction, data portability, objection)

Subject to applicable law, you may have the following rights in relation to your personal data:

  • Access: to request confirmation of whether we process your personal data and obtain a copy of it.
  • Rectification: to request correction of inaccurate or incomplete personal data.
  • Erasure: to request deletion of your personal data where legally permissible.
  • Restriction: to request limitation of processing in certain circumstances.
  • Data portability: to request transfer of certain personal data in a structured, commonly used, machine-readable format, where applicable.
  • Objection: to object to processing based on legitimate interests or for direct marketing, where applicable.

To exercise any of these rights, please contact us using the details in Section 12. We may need to verify your identity before responding to your request. We may also refuse or limit a request where permitted by law.

9. Withdrawal of consent

Where we process personal data based on your consent, you may withdraw that consent at any time by contacting us at [email protected].

Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal. In some cases, withdrawing consent may affect our ability to provide certain services or respond to your request.

10. Right to complain

If you believe that our processing of your personal data is not in compliance with applicable privacy laws, you may contact us first so that we can address your concern.

You may also have the right to lodge a complaint with the relevant supervisory authority or regulatory body under applicable law. We encourage you to contact us before escalating a complaint so that we can attempt to resolve the matter promptly and fairly.

11. Data security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, accidental loss, destruction, alteration, disclosure, or misuse.

These measures may include, as appropriate:

  • access controls and authorization management;
  • encryption and secure transmission methods;
  • network and endpoint security tools;
  • physical security measures at our premises;
  • backup and recovery procedures;
  • employee confidentiality obligations and training;
  • vendor due diligence and contractual safeguards;
  • monitoring and incident response processes.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect personal data using commercially reasonable safeguards.

12. Contact information

If you have any questions, requests, or concerns regarding this Privacy Policy or our processing of personal data, you may contact:

VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED
LG, A-1/132, Safdarjung Enclave, New Delhi, Delhi, India - 110029
Email: [email protected]
Phone: +91 22 3864 5687

Please include sufficient details in your request so that we can identify you and respond appropriately.

13. Changes to privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, operational needs, or other factors. Any updated version will be effective when posted on our website or otherwise communicated to you, unless a different effective date is stated.

We encourage you to review this Privacy Policy periodically. Your continued interaction with VEOLIA WATER TECHNOLOGIES AND SOLUTIONS (INDIA) PRIVATE LIMITED after any update constitutes acknowledgment of the revised Privacy Policy to the extent permitted by law.

4/27/2026 Hjem